General shipping info & FAQs

Orders received Tuesday through Friday before noon usually go out that day. Monday shipping cutoff is 9am. (Pacific time)

USPS orders ship Monday through Friday.

UPS & FedEx tend to ship M-F as well, but sometimes go out the following day.

Shipping for spray paint is only available in the contiguous US and must ship by ground. If it is purchased along with other items, the entire order will ship via ground. If you want your other items faster, please select a separate shipping option.

FAQs:

"I just remembered something! Can you add it to my order?"

We don't have access to your payment info, so we can't add items to your order.

If you realize that you forgot an item right after placing an order, just place another order for the missing item(s) and shoot us an email at hello@framebuildersupply.com to call our attention to it. We will combine the orders and refund you any excess shipping from that second order.

"I got a delivery notification but my order hasn't shown up!"

It isn't uncommon for people to receive delivery notifications before the package is actually delivered. We're not sure if they sometimes scan the package at the post office right before delivery, but typically the package shows up within 24 hours.

Please let us know if the package hasn't shown up by the typical USPS delivery time the next day and we'll get it all sorted out.